Presentation and Personal Touches

Here I am back for my second Post! It may sound a bit strange, but I am actually enjoying sharing with you part of my journey with Gifts and Treats. I hope that by the end of this post you will understand a bit more about where my passion comes from. When I studied I remember being told by prestigious chefs that “People eat by their eyes” - and of course, we do! So when we started Gifts & Treats, we wanted to offer good food, but we also wanted it to be beautiful presented. That was key! We brought out our Homemade Hamper with a variety of 7 Artesian Breads (Real Breads!), all homemade, with quality ingredients. We took time to select the breads. We wanted people to have a “ Five Star Breakfast in their home”, but we also wanted it to be a unique experience of different flavours and textures all in one beautiful Box. We also decided that we want to to be ECO Friendly, so all our Jars are made from Glass and all are recyclable! The complements that we have received, has made us realise that the final touches mean everything.

We do spend quite a lot of time preparing the jars, down to our final touches when we wrap them with a beautiful Gold ribbon! We also spend a considerable amount of time preparing our coffee and tea. Everything in the Baskets are special and there are little touch in every single element.

It is quite funny, because we have discussed among ourselves if people would notice those “Personal Touches”, that we spend so much time on, when we got an email out of nowhere. It was a CEO of a multinational company who lives in Bray. I have to admit I get very excited when we get feedback but that email was wonderful and more important, it was the sign that we were looking for. I would like to share it with you because as a small business such messages more then make up for all the other hard work.

"Hello,

This morning, I was surprised to see a delivery coming towards my door here in Bray. I accepted the delivery and found out it was from my manager for our meetings for the day.

I wanted to send a note to say that I was blown away with how tasty everything in the Breakfast Box was, everything was delicious and the presentation was top notch. I know people are quick to write and complain when things do not go so well but I felt compelled to write to say thank you and I look forward to using your business again in the future for my own team!

A satisfied customer!"

So, that says a lot for us! My perception of spending time on the Personal Touches and Presentation was right. People were noticing these details after all!

We are happy to say that we continue delivering the Box and feedback is amazing!